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Privacy Policy

Thagaste BV

1. Identity of the Data Controller

This Privacy Policy explains how Thagaste BV collects, uses and protects personal data when you visit our website, contact us or register for one of our events.

Thagaste BV
Academiestraat 1
9000 Ghent
Belgium

VAT: BE 0633.902.621

Email: info@thagaste.be

2. What Personal Data Do We Process?

Depending on your interaction with Thagaste, we may process the following personal data:

Via the contact form

  • Name

  • Email address

  • Telephone number (if provided)

  • Content of your message

When registering for an event

  • Name

  • Company or organisation (optional)

  • Email address

  • Telephone number

  • Number of participants

When subscribing to our newsletter

  • Name (if requested)

  • Email address

When contacting us directly

When you contact us by email or telephone, we process the information you provide to us.

3. Why Do We Process Your Data?

We process personal data only for legitimate purposes, including:

  • Responding to enquiries

  • Preparing quotations

  • Organising events

  • Communicating about reservations

  • Administrative follow-up

  • Providing practical information

  • Sending newsletters (with your consent)

  • Complying with legal obligations

4. Legal Basis for Processing

We process personal data on the basis of:

  • Your consent

  • The performance of a contract or steps taken prior to entering into a contract

  • A legal obligation

  • Our legitimate interest in providing and organising our services properly

5. Newsletter

When you subscribe to our newsletter, you consent to receiving news, invitations and updates from Thagaste.

We use Mailchimp to send our newsletters.

You can unsubscribe at any time by clicking the unsubscribe link at the bottom of each newsletter or by contacting us directly.

6. Data Retention

We do not retain personal data for longer than necessary.

In general, the following retention periods apply:

  • Contact enquiries: up to two years after the enquiry has been dealt with

  • Quotation and event data: for as long as necessary for the performance of the service and administrative follow-up

  • Newsletter data: until you unsubscribe

  • Data subject to statutory retention periods: in accordance with applicable legislation

7. Sharing Personal Data

We never sell your personal data to third parties.

We may share data with service providers who support us, such as:

  • Mailchimp (newsletters)

  • IT and hosting providers

  • Suppliers necessary for the provision of our services

These parties process personal data solely on our behalf and in accordance with applicable privacy legislation.

8. International Data Transfers

Some of our service providers may process personal data outside the European Economic Area.

Where this occurs, we ensure that appropriate safeguards are in place in accordance with the GDPR.

9. Security

We take appropriate technical and organisational measures to protect personal data against:

  • Loss

  • Unauthorised access

  • Misuse

  • Destruction

  • Alteration

10. Cookies

Our website may use functional cookies that are necessary for the proper functioning of the website.

At present, we do not use analytical or marketing cookies.

If we implement analytical tools or marketing cookies in the future, we will update this Privacy Policy and our Cookie Policy accordingly and, where legally required, request your consent in advance via a cookie banner.

11. Your Rights

Under the GDPR, you have, among others, the right to:

  • Access your personal data

  • Have your data corrected

  • Have your data deleted

  • Restrict the processing of your data

  • Object to the processing of your data

  • Withdraw your consent

  • Request the transfer of your data

Requests can be sent to:

info@thagaste.be

We will respond to your request within the applicable statutory period.

12. Complaints

If you are not satisfied with how we process your personal data, you can contact Thagaste BV.

You also have the right to lodge a complaint with the competent supervisory authority:

Data Protection Authority (DPA)
Drukpersstraat 35
1000 Brussels
Belgium

https://www.gegevensbeschermingsautoriteit.be

13. Changes to This Privacy Policy

Thagaste BV may amend this Privacy Policy when legislation or our services change.

The most recent version will always be published on our website.